Last Updated: November 2019

By accessing this site, it signifies that you agree to our use of cookies and similar technologies as described in this policy and in our Security & Privacy Policy.

Zavida Coffee Company Inc. welcomes comments regarding this Cookie Policy. If you have questions concerning Zavida’s Cookie Policy, please contact us at info@zavida.com, or via postal mail at the address provided below:

Zavida Coffee Company Inc.
70 Connie Crescent
Concord, Ontario
Canada, L4K 1L6

Please note, we will use commercially reasonable efforts to determine and address your concerns promptly.

Who Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you land on a website. Cookies are widely used to make websites or services work or improve the site’s performance and function. In addition, cookies provide analytical reporting information.

The Use of Cookies

Zavida Coffee Company uses cookies on the Site for technical and the overall condition of the Site, these are referred to as “essential” or “strictly necessary” cookies. We use both first-party and third-party cookies to operate. First-party Cookies are set by the site provider (BigCommerce Inc.) and can only be read by this site. They are commonly used for the functionality of the site (e.g. shopping cart, automatic free shipping).

Third-party cookies enable third-party features or functionality to be through the site (e.g. advertising, signup popup banner and analytics). These cookies are enabled to track and target the behaviour of the visitor, enhance personalization of the site for account holders, and we refer to these as “performance” or “functionality” cookies. Third-party cookies can recognize your computer both when it visits the website or service in question.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission. This site uses different types of cookies. Some cookies are placed by third-party services that appear on our pages. The cookies used are the following:

Strictly Necessary Cookie

Some cookies placed on the browser ensures that our Site delivers the visitor’s information and service promptly and securely.

Name

Provider

Purpose

Expiry

Type

PHPSESSID

Zavida Coffee Roasters

 

Based on the PHP language, this is a general-purpose identifier used to maintain user session variables specific to the site.

Session

HTTP Cookie

SHOP_SESSION_TOKEN

Zavida Coffee Roasters

Used by the website to record whether users have placed items in their shopping cart.

7 days

HTTP Cookie

XSRF-TOKEN

Zavida Coffee Roasters

Used to help with site security in preventing Cross-Site Request Forgery attacks.

Session

HTTP Cookie

Performance Cookie

Every time a visitor lands on the Site, the performance cookies fires an ‘anonymous cookie.’ These cookies are used to monitor the condition of the Site, visitor behaviour, and help us continue improving content and performance.

Name

Provider

Purpose

Expiry

Type

_ga

Google Analytics

Used to generate statistical data on how the visitor uses the website.

2 years

HTTP Cookie

_gid

Google Analytics

Used to generate statistical data on how the visitor uses the website.

1 day

HTTP Cookie

__utma

Google Analytics

Enables website owners to track visitor behaviour and measure site performance.

2 years

HTTP Cookie

__utmb

Google Analytics

Used to identify new sessions/visits for returning visitors.

Session

HTTP Cookie

__utmc

Google Analytics

Used to identify new sessions/visits for returning visitors.

Session

HTTP Cookie

__utmz

Google Analytics

Used to identify the source of the traffic to the site.

6 months

HTTP Cookie

templatesCurrentTab

Zavida Coffee Roasters

This cookie is set by this website platform provider BigCommerce directly.

1 year

HTTP Cookie

STORE_VISITOR

Zavida Coffee Roasters

Used to track the time you accessed our website and how long you stayed.

1 day

HTTP Cookie

STORE_VISITOR

Zavida Coffee Roasters

Used to track the time you accessed our website and how long you stayed.

1 day

HTTP Cookie

fornax_anonymousId

Zavida Coffee Roasters

Tracks visitors' behaviour on the website. Used for internal analytics.

10 years

HTTP Cookie

_mkto_trk

Marketo

links visitor website behaviour to the recipient of an email marketing campaigns.

2 years

HTTP Cookie

Functionality Cookie

Functionality cookies are used to enhance the visitor experience by tracking the choices you make on the Site. This allows us to tailor content to your preference. All data is stored and used for aggregated and statistical reporting. Form submissions are stored by Zavida Coffee Company, to manage your identity for customer relationship management initiatives.

Name

Provider

Purpose

Expiry

Type

liveagent_oref

Zavida Coffee Roasters

 

Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website.

10 years

HTTP Cookie

liveagent_ptid

Zavida Coffee Roasters

 

Used for website-support to see previous issues and reconnect with the previous supporter.

10 years

HTTP Cookie

liveagent_sid

Zavida Coffee Roasters

Used for website-support to see previous issues and reconnect with the previous supporter.

Session

HTTP Cookie

liveagent_vc

Zavida Coffee Roasters

Used to optimize the chat function on the website.

10 years

HTTP Cookie

STORESUITE_CP_TOKEN

Zavida Coffee Roasters

Used to track activities of 3rd party partner providers.

Session

 

HTTP Cookie

ajs_anonymous_id

Zavida Coffee Roasters

Used for Analytics to help count how many people visit the site by tracking if you have visited before.

1 year

 

HTTP Cookie

bc_cp_user bc_auth_session bc_store_id

bc_user_id

Zavida Coffee Roasters

Identifies unique visitors and provides coherence and consistency to a site visit including location and site preferences, identification of your website session and whether you are logged in or not.

Session

HTTP Cookie

Internet Advertising & Similar Technologies

Internet Advertising delivers promotional marketing messages to the visitor, through online ads on search engines, websites and Social Media Applications. We may use tracking pixels to assist with engagement through internet advertising. The technology to do this is made possible through cookies or similar technologies, and we may place these tracking pixels during your visit. This form of cookies is completely anonymous, and employees form Zavida Coffee Company Inc. are unable to reach out to you personally as the process is unidentifiable and based on audience segmentation.

Zavida Coffee Company Inc. may use marketing and remarketing cookies to better comprehend our audience’s interest and to promote Zavida products and materials more efficiently. The tracking pixels we may use periodically are from Facebook, Instagram, Amazon, and Google.

Name

Provider

Purpose

Expiry

Type

__adroll_fpc

AdRoll

 

Used to identify the visitor across visits and devices, with real-time bidding for advertisers to present the relevant advertisement.

5 years

HTTP Cookie

__adroll

AdRoll

Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads.

1 year

HTTP Cookie

__ar_v4

Google DoubleClick

 

Optimizes ad display for users.

1 year

HTTP Cookie

_fbp

Facebook

Used to deliver a series of advert products such as real-time bidding from third-party advertisers.

3 months

HTTP Cookie

_gcl_au

Google AdSense

Used for experimenting with advertisement efficiency across websites using their services

3 months

HTTP Cookie

bk_bc_cart_token

Beeketing

Tracks contents of the cart for marketing.

1 year

HTTP Cookie

bk_cart

Beeketing

Tracks the contents of the cart for marketing.

1 year

HTTP Cookie

ajs_user_id

Zavida Coffee Roasters

Tracks visitor usage, events, target marketing, and can also measure application performance and stability.

1 year

HTTP Cookie

ajs_group_id

Zavida Coffee Roasters

Tracks visitor usage and events within the website.

1 year

HTTP Cookie

Other or Unforeseen Cookies

Due to the way the Internet and websites work, we may not always have insight into the cookies that are placed by third parties through our website. This will be the case especially if our web pages contain ‘embedded elements’; these are texts, documents, pictures or films that are stored at third party's but are shown on, in or through our website. Below we present a list of those cookies.

Name

Provider

Purpose

Expiry

Type

_ju_v

Persistent Cookie

Unclassified

Session

HTTP Cookie

_sbtk

Persistent Cookie

Unclassified

Session

HTTP Cookie

_sbtk

Persistent Cookie

Unclassified

Session

HTTP Cookie

distinct_id

Persistent Cookie

Unclassified

1 year

HTTP Cookie

gsci

Persistent Cookie

Unclassified

1 year

HTTP Cookie

gsc_mkto_trk

Persistent Cookie

Unclassified

Session

HTTP Cookie

gscs

Session Cookie

Unclassified

2 years

HTTP Cookie

gscv

Persistent Cookie

Unclassified

1 year

HTTP Cookie

bcactive

Persistent Cookie

Unclassified

Session

HTTP Cookie

_msuuid_8095i8434343

Persistent Cookie

Unclassified

1 year

HTTP Cookie

Opt-out with Browser Settings

You have the choice to accept or decline cookies at any time by modifying the settings in your browser and erase your cookie history from your operating system. In addition, you can change your browser’s settings so that you will be notified when cookies are sent. To understand these settings, use the ‘Help’ section in your browser for more information.

If you turn your cookie off or erase the history, it may hinder you from fully experiencing all the features of this Site.

Opt-out with Third-Party Setting

You can typically alter how third-party cookies and internet advertising interact with you by changing your online behavioural advertising preference here. To identify which third party cookies follow you and understand your options for opting out, go to All About Cookies or Your Online Choices. To opt-out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.

Changes to our Cookie Policy

Any changes we may make to our Cookie Policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our Cookie Policy. This Cookie Policy was last updated November 2019 and replaces any other Cookie Policy previously applicable from this date.